Adapting To A Changing World: Defining A Culture of Tolerance & Conflict Resolution
May 10, 2018

Why is adapting to CHANGE so difficult? How can we better adapt to this changing world? What is the "Neurology Of Emotions" and why do we humans react the way we do? Why do most "Diversity/Tolerance" programs fail? What are the "Skills Of Tolerance"? How should you define "Tolerance"? Why should you NEVER require your employees to be "Accepting" of each other? What is the difference between "Diversity" and "Tolerance"? How did a lack of tolerance and emotional Intelligence put Kodak into bankruptcy?

Are we humans wired to be bigots? How can you use verbal jeet to resolve conflict rather than escalating it? How should you define "Respect" in your organization? What are "EPR" skills and why are they CRITICAL in resolving conflict? What is the "Magic Bullet" in the verbal jeet system of resolving conflict? What are "Parroting" and "Rewards" ... and how do they equal "Respect?" Why does CONFLICT build TRUST? What should you REQUIRE in your culture to foster tolerance and resolve conflict?

Learning Objectives

• How to best implement change in your organization.
• The pitfalls of implementing and designing Tolerance programs.
• The critical skills of Tolerance.
• How to use VERBAL JEET to resolve conflict rather than escalating it or suppressing it.

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Speaker: Scott Warrick

Scott Warrick, JD, MLHR, CEQC, SHRM-SCP is both a practicing Employment Law Attorney and Human Resource Professional with over 35 years of hands-on experience. Scott uses his unique background to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical, entertaining and humorous style.
Scott has been named one of Business First's 20 People To Know In HR, CEO Magazine's 2008 Human Resources "Superstar," a Nationally Certified Emotional Intelligence Instructor and a SHRM National Diversity Conference Presenter in 2003, 2006, 2007, 2008 and 2012. Scott has also received the Human Resource Association of Central Ohio's Linda Kerns Award for Outstanding Creativity in the Field of HR Management
and the Ohio State Human Resource Council's David Prize for Creativity in HR Management.

Special gift for How To attendees: access to Scott's webinar, "Learning the 7 Ps of Marketing", which is pre-approved for SHRM and HRCI Business credits.

Approved for:

2.75 SHRM Certification Credits!

2.75 General HRCI Credits!

*PrePayment is required to attend. Visa, Mastercard, American Express and Discover are accepted. No refunds will be provided after May 7, 2018.  

RSVP by: May 7, 2018

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