Director of People Operations for the YWCA of Greater Cincinnati

  • Tianna Hodge
  • Your strategic partner for outsourced human resources solutions.
  • Tianna_Hodge
  • updated 8 mths ago

Job Opportunity – Director of People Operations with YWCA Greater Cincinnati in Cincinnati, OH

Do you love empowering and supporting people in need? Do you have an advanced attention to detail and accuracy in all work? Are you a hands-on, well-rounded HR professional who thrives on leading the overall culture, values, and performance of an organization? If yes, then we want to speak with you!

YWCA is looking for a dynamic, organized, and people-focused candidate to join the People Operations team as the Director of People Operations.

Responsibilities Include:

Operations / Human Resources:

  • Assists the Chief Operating Officer with various HR functions including but not limited to job postings, applicant intake, new hire onboarding, coordinating and leading orientation, staff check-ins, exit interviews, etc.
  • Manage employee relations processes and procedures including but not limited to corrective action, FMLA, Workers’ Comp, etc.
  • Maintain up to date knowledge on employment law and labor relations policies.
  • Manages benefits administration for the agency; leads the annual open enrollment and benefits fair process.
  • Manage Staff Engagement initiatives by leading the staff-driven committee, assist in coordinating staff events, campaigns, and wellness activities.
  • Operations/IT initiatives and projects including tech equipment deployment.
  • Performs HRIS data entry, personnel file maintenance and updates employee records.
  • Maintains confidential personnel files and personnel actions.
  • Reconcile monthly billing/invoicing for People Operations department.
  • Advocate for staff concerns and needs.
  • Consult with Chief Operating Officer on strategic planning and related initiatives.

Reception/Front Desk:

  • Manages reception function with oversight and support.
  • Supervise & train staff who execute the reception function.


  • Oversee Training Committee and project plan.
  • Receive/track monthly staff training logs in HRIS system for reporting requirements.
  • Maintain and distribute monthly training calendar regularly.
  • Monitor and triage correspondence via the training email.

The ideal candidate will be a team player who enjoys interacting with people and has problem-solving skills. Additionally, you must:

  • Bachelor’s degree is required; SHRM certification is preferred.
  • 5 years of Human Resources/benefits administration experience.
  • Proficient in MS office with expertise in Microsoft Word, Outlook, Excel & PowerPoint.
  • Excellent facilitation and presentation skills.
  • Ability to improve efficiency; possesses great organizational skills.
  • Political and social sensitivity.
  • Ability to multi-task and work independently.
  • Excellent written and verbal communication skills.
  • Ability to work with individuals across the spectrum of gender, race, religion, ethnicity, national origin, sexual orientation, and socioeconomic background.
  • Ability to maintain confidentiality within the guidelines of YWCA confidentiality policy and procedure, particularly as it relates to personnel and client issues.

Working Hours/Environment

Full-time; 37.5 hours per week in hybrid setting.

Travel to various work sites is expected based on business needs or requests.

Founded in 1868 as the fifth YWCA association in the United States the YWCA has always tackled women’s issues.

At its inception, YWCA championed initiatives including a women’s employment bureau, minimum wage, protective labor laws, women’s suffrage, and job training for women. YWCA Greater Cincinnati was at the forefront of racial justice advocacy, establishing the first integrated cafeteria where interracial groups could eat in the 1950s.Since the 1970s, YWCA has provided services to victims of intimate partner violence and their children. The organization strives to build a coordinated community effort to provide the most comprehensive approach to prevention and intervention of intimate partner violence in the Greater Cincinnati area.

If you are ready for a new challenge and want to work for a leader in their industry, apply online at or email!

Employer is EOE/AA/M/F/D/V.

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