Temporary Human Resources Assistant at Modis Client

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Gig Description

Our insurance client based out of Cleveland, OH is looking to add a Human Resources Consultant to their team for a 3 month temporary contract.

 

*NOTICE: This is a temporary, 3 month contract assignment to fill in for an employee who is out on leave. 

 

Pay Rate: $22/hr W2

 

Summary:

The HR Shared Service Specialist is the first point of contact for incoming inquiries, issues, and requests for the HR Department. This could include inquiries regarding benefit programs including health & welfare, payroll and general HR policies and program support for business groups and employees. General administration includes:

 

Responsibilities:

  • Responds to employee questions and resolves issues regarding policies, benefits, employment, payroll, PTO, etc. within a timely fashion. 
  • Provides accurate explanation of individual time-off balances, timesheets, benefits, etc. to employees.
  • Escalates issues as needed to the appropriate partner within HR through ServiceNow.
  • Maintains working knowledge of company policies to provide guidance to employees and managers to ensure compliance and consistency.
  • Liaise with each function of HR to resolve employee and manager issues to include: Benefits, Leave of Absence, Compensation, Recruiting, Training, Business Partners, HRIS, and Payroll. 
  • Provides administrative support to all areas of Human Resources.
  • Follow up with employees and managers on incomplete processes, resolution of HR and benefit issues, timesheet discrepancies.
  • Provide strong customer service with an empathetic tone.
  • Prepare, copy, and distribute employee materials.
  • Assist with special projects as needed.

 

Qualifications

  • Associate degree or equivalent relevant Human Resource Generalist experience
  • The ideal candidate will possess strong computer skills, particularly with Excel, and other Microsoft Office suite software.
  • Must be able to respect the confidential nature of environment.
  • Strong customer service skills.
  • ServiceNow and Workday experience is a plus.
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