Our firm is looking for an  Outreach & Engagement Coordinator (OEC) to join us. This  is a full-time, exempt position playing a vital role in supporting and enhancing workforce programming in alignment with the mission of Make It Plain Consulting.  

The OEC focuses on program awareness, participant recruitment, outreach, and engagement, with a particular emphasis on increasing access for underrepresented groups in the construction industry.

This person will work closely with the Chief Operating Officer and collaborate with community organizations, stakeholders, and workforce program partners to ensure participant success. Key responsibilities include coordinating events, managing participant data, and providing administrative and consultative support to Make It Plain Consulting’s Senior Consultant for Business and Workforce Engagement Outreach. The ideal candidate is highly adaptive, organized, detail-oriented, customer-focused, and thrives in both collaborative and independent work environments while supporting a multi-year construction initiative.

Core Competencies

Communication

• Exceptional verbal, written, and presentation skills.
• Skilled in detailing documentation, including meeting minutes, reports, and logs.
• Able to communicate effectively with diverse stakeholders, including community members, contractors, and workforce partners.

Customer Focus & Community Engagement

• Strong customer service orientation with a professional, culturally aware, and emotionally intelligent approach.
• Experienced in community outreach and building relationships with stakeholders and social service providers.
• Adept at addressing participant needs and reducing barriers to program completion and success.

Organization & Execution

• Highly organized with the ability to manage events, meetings, and multiple priorities.
• Skilled in maintaining accurate and secure databases for outreach contacts.
• Proficient in planning and executing events, supporting special projects, and ensuring follow-through on administrative tasks.

Technical Proficiency

• Advanced proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, PowerPoint).\
• Strong data management and reporting skills, including use of spreadsheets and shared documentation platforms.
• Experienced in managing media platform content and supporting digital engagement strategies.

Professionalism & Problem Solving

• Demonstrates integrity, discretion, urgency, and sound work ethics.
• Proven ability to resolve compliance-related and operational issues with professionalism.
• Creative problem-solver with emotional intelligence and strong time management skills.

Leadership & Teamwork

• Energetic self-starter with a commitment to continuous improvement.
• Able to work independently or collaboratively with minimal supervision.
• Experienced in providing backup project support and facilitating smooth operations during staff absences.

Qualifications

Education & Experience

• Bachelor’s degree in business, communications, education, marketing, human services, or a related field required.
• 5+ years of experience working with diverse communities and stakeholders; more than five years preferred.
• Prior experience in workforce development, training programs, or related fields such as construction trades, apprenticeships, or working with contractors.
• Demonstrated experience in program implementation, community outreach, and recruitment.

Other Requirements:

• Ability to travel locally and attend evening or weekend events as needed.
• Cultural awareness, emotional intelligence, and a demonstrated commitment to equity and inclusion in all aspects of outreach and engagement.

Inquiries should be directed to the Human Resources Office, Make It Plain Consulting, 1212 Sycamore Street, Suite 21, Cincinnati, OH 45202.  Telephone (513) 421-2300 or  info@mipcllc.com.

An Equal Employment Opportunity Employer