If you're interested in this role, please apply directly at https://recruiting.paylocity.com/recruiting/jobs/Apply/4570071/Human-Resources-Generalist
 

The CBS Difference

Cooperative Business Services offers a comprehensive, end-to-end commercial lending solution that empowers financial institutions with cutting-edge software, expert services, and strategic business development resources. Additionally, we support borrowers by providing tailored business loans designed to fuel growth and success. With a focus on innovation and collaboration, CBS ensures seamless processes and enhanced opportunities for lenders and borrowers alike.

At CBS, our goal is to set the standard for excellence in business lending. We strive to be the best — in our processes, in our service, and in the results, we help our clients achieve. We’re deeply committed to serving our partner credit unions and borrowers with integrity, precision, and a shared vision for sustainable growth.

Join us on this journey as we continue to transform the future of commercial lending.

Your Role in Our Success

We’re looking for a thoughtful, organized HR professional who enjoys helping employees and leaders navigate the everyday moments that shape the employee experience. This role brings together hands-on HR operations, recruiting, and employee support with an emphasis on making our people processes consistent, responsive, and well managed.

Working closely with the People Operations Manager, you’ll take ownership of day-to-day HR activities across a multi-state organization. You’ll be a trusted resource for routine employee and manager questions, help connect talented candidates with opportunities, and support an employee experience that feels organized and welcoming from onboarding through departure. 

This position does not have direct supervisory responsibility and will work closely with the People Operations Manager on complex employee relations matters and broader HR initiatives. 

Here’s how you will make an impact:

•  Recruit and hire great people by managing the day-to-day recruiting process, partnering with hiring leaders, coordinating candidate communication and interviews, and helping ensure a consistent and professional candidate experience.
• Create a strong employee experience from day one by coordinating onboarding, orientation, employment documentation, employee changes, and offboarding activities with accuracy and attention to detail.
• Be a resource for employees and leaders by responding to routine HR questions, helping employees navigate established policies and processes, and providing timely, practical guidance.
• Keep HR operations running smoothly by maintaining accurate employee records, HRIS data, personnel documentation, required notices, and other confidential information.
• Support a multi-state workforce by helping maintain compliance with applicable employment requirements, staying informed about changes that may affect HR practices, and identifying questions or potential risks that require additional review.
• Bring people programs to life by coordinating engagement, recognition, communication, and other initiatives that strengthen employee connection and support our culture.
• Use data to improve HR by preparing routine reports, tracking HR metrics, identifying recurring issues, and helping improve processes, templates, and workflows.
• Know when to escalate by recognizing when an employee matter involves greater complexity, sensitivity, or potential risk and partnering with the People Operations Manager on the appropriate next steps. 

Requirements

 What You Bring to the Table

• Three to six years of progressive human resources experience, including responsibility for day-to-day HR operations.
• Hands-on experience across multiple areas of HR, particularly recruiting, onboarding, employee support, HR administration, and employee records.
• Experience supporting employees and leaders in a multi-state environment.
• Working knowledge of employment practices, HR compliance fundamentals, employee documentation, and confidentiality.
• Strong organizational skills and the ability to manage multiple priorities, deadlines, and details without losing sight of the employee experience.
• Clear, professional communication skills and the ability to work comfortably with employees and leaders at all levels.  

The Perks of Being with Us

At Cooperative Business Services, we believe in creating an environment where you can thrive both personally and professionally. Here’s what you can look forward to as a valued member of our team:

• Compensation: Base compensation for this role ranges from $31.25 - $36.06 hourly.
• Remote Work Environment (Preferred Time Zone: We are seeking candidates who are based in the Eastern Time Zone & Central Time Zone) 
• Generous Holidays: Take advantage of 13 paid holidays each year
• Comprehensive Insurance Coverage: Choose from a selection of medical, dental, vision, and supplemental benefit plans to suit your needs. Additionally, the company provides company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and life insurance equivalent to 1 time your salary.
• 401(k) Plan: The company provides a generous matching contribution of up to 6%.
• Tuition Assistance