GCHRA HR How-To 1/2 Day Workshop: Breaking Boundaries for Operational Excellence - 5/11/21

Breaking Boundaries for Operational Excellence

This high-impact presentation introduces four game-changing Operational Excellence improvement systems that deliver rapid, significant, and sustained operating and profitability results. These systems have been successfully implemented in over 250 companies in the United States, Canada, Chile, and Australia.  The real-life examples in this presentation are from the manufacturing sector.  However, the fundamental principles are easily applied to any industry or organization.

You will be introduced to the one operating performance measure that is most improved in every organization.  It may surprise you!.  This presentation will spell out why many improvement initiatives fail and how to keep that from happening in your organization.

This “HOW TO” session thoroughly discusses the following four Operational Excellence systems and moreover describes how to link each of the systems into a single powerhouse initiative:

  • The Two-Tier Performance Measurement System
    • Key Performance Indicators (KPIs) (Get it right the first time)
      • Importance of measuring results and outcomes VS activities
      • Avoiding “Vanity” measures
    • Line-of-Sight Targets (LSTs)
  • The Incentive Pay System
    • 23 Principles for designing an Incentive Pay System
    • Building visual incentive pay models and charts
    • Establishing performance baselines (avoid a common mistake)
    • Changing the baselines … how often … how far
    • Validating and testing pay models (an absolute must)
    • Building and distributing the Incentive Pay Fund
  • The Performance Communication System
    • 8 events for successful communication
  • The Performance Improvement Team System
    • Building Performance Improvement Team Accountability
    • Giving your employees a voice and a megaphone
    • Performance Improvement Team Anatomy
    • Communication channels to actively seek, evaluate and implement employees’ improvement ideas
    • Capturing the wisdom of your employees

During the “HOW TO” there will be a reference to sections of Bovino Consulting Group’s  “CREATING OPERATIONAL EXCELLENCE” training manual.   At the end of the “HOW TO,” you may request specific sections of the manual.  These sections will be electronically sent to you at no cost.  Simply email vbovino@bovino-consulting.com. In the subject line enter OPERATIONAL EXCELLENCE HOW TO

Speaker: Vince Bovino, Founder of Bovino Consulting Group

Vince Bovino is a management consultant and founder of Bovino Consulting Group. He is a hands-on consultant with 250 plus consulting assignments in major industrial settings.  Vince has worked with and spoken to corporate leaders, professional business groups and associations throughout the United States, Canada, South America and Australia.  Vince and his team have designed and implemented a powerful and effective Operational Excellence initiative that quickly produces significant and lasting operating performance improvements.  His model for Operational Excellence drives results and outcomes … not activities. Prior to forming Bovino Consulting Group Vince was the Vice President of Human Resources for Bunker Limited, Employee Relations Manager for Standard Oil, Boise Cascade Corporation and General Cable Corporation.


GCHRA is a local chapter and recognized affiliate of the Society for Human Resources Management (SHRM). GCHRA is consistently offering its members incredible programming to further continuous education. As a Preferred Provider of both SHRM and HRCI recertification credits, we are consistently planning and organizing our events months in advance. You can go to our Programs page to learn more. Get energized about your education and join us for our upcoming program

8:00-8:05 am - Announcements and Introductions
8:05-11:00 am - Creating Breakthrough Systems for Operational Excellence
11:00-11:15 am - Final questions and answers - session wrap up


When: 5/11/2021
8:00 am to 11:15 am
United States


Online registration is available until: 5/10/2021

This meeting will be offered as a Virtual Event only.  After you complete your registration here, you will be given a link to register on Zoom, and will then receive meeting access information.

Pending Approval for:

3 SHRM Certification Credits!
3 General/Business HRCI Credits!

Members $75
Non-Members $100

RSVP by: May 10, 2021

*PrePayment is required to attend. Visa, Mastercard, American Express and Discover are accepted. 

No refunds will be provided after May 10, 2021

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