It's no BS. Great employee experience creates great customer experience.

Raising employee engagement has become one of the highest priorities for organizations all around the globe.

While leaders have come to appreciate the importance of having a fully engaged workforce, they also have a very limited understanding of what practices truly drive and sustain it.

This week's guest on the eX Podcast is Scott Burns, speaking with me from the Twin Cities. Scott is the former CEO of GovDelivery, which he grew from 0 to 200 employees and sold for $153M, and he is presently CEO and co-founder of Structural, a SaaS start-up pioneering Employee Engagement Success Management. 

We're specifically talking about:
- How the segmentation of your workforce enable you to customize communications and the overall employee experience.
- Why we need great employee experience to create great customer experience.
- How important it is to see EX as a strategy for growth.
- How to use people data and technology to drive collaboration and assemble high-performing teams.

http://expodcast.com/ep-24-insights-of-successful-employee-engagement/

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